Get a full refund if you select a refundable ticket during checkout and cancel until 23:59 the day before your visit.

Articles

Booking

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Payment

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  • Does the prices fluctuate?

    All prices are quoted from as the starting amount. You have the option to choose a lower price by the dates chosen by you for most events. All event prices...

    Does the prices fluctuate?

    All prices are quoted from as the starting amount. You have the option to choose a lower price by the dates chosen by you for most events. All event prices...

  • When completing my order does it time out?

    There is a 30 min window time frame for each order completion if that time ends your order will time out. You would then need to start over your order...

    When completing my order does it time out?

    There is a 30 min window time frame for each order completion if that time ends your order will time out. You would then need to start over your order...

  • Can I request an invoice or statement?

    The easiest way to request an invoice or statement of your payments is to locate your order payment confirmation via your email click on view receipt.

    Can I request an invoice or statement?

    The easiest way to request an invoice or statement of your payments is to locate your order payment confirmation via your email click on view receipt.

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Cancel modify and reschedule

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  • Can I request a name change for an event ticket?

    Tickets are generated after a purchase this means the name that was added for the details of the ticket cannot be corrected, changed or swapped. Within each event product you...

    Can I request a name change for an event ticket?

    Tickets are generated after a purchase this means the name that was added for the details of the ticket cannot be corrected, changed or swapped. Within each event product you...

  • How do I cancel an event purchased ticket?

    If your chosen event is available to be cancelled (for example you chose free cancellation while checking out) you can cancel your event up to 11:59 PM on the day before...

    How do I cancel an event purchased ticket?

    If your chosen event is available to be cancelled (for example you chose free cancellation while checking out) you can cancel your event up to 11:59 PM on the day before...

  • How do I get free cancellation?

    Upon checking out please select the option free cancellation (if available to select) this gives you the option to cancel your event up to 11:59 PM on the day before...

    How do I get free cancellation?

    Upon checking out please select the option free cancellation (if available to select) this gives you the option to cancel your event up to 11:59 PM on the day before...

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Ticket Usage

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  • What can I do If I am unable to attend an event...

    Each event has its policy listed these policies are provided to govern the business of the event provider vacaewithus.com has no control over the policies provided. Feel free to reach...

    What can I do If I am unable to attend an event...

    Each event has its policy listed these policies are provided to govern the business of the event provider vacaewithus.com has no control over the policies provided. Feel free to reach...

  • Are pets allowed?

    For some events yes, pets are allowed to find out which event, please check within each product under "General Information or Important " to review what is allowed for each...

    Are pets allowed?

    For some events yes, pets are allowed to find out which event, please check within each product under "General Information or Important " to review what is allowed for each...

  • How do I know the validity on a ticket?

    The validity of each ticket is shown on the ticket itself it is the date that was chosen by the customer at the time of booking. If an event ticket...

    How do I know the validity on a ticket?

    The validity of each ticket is shown on the ticket itself it is the date that was chosen by the customer at the time of booking. If an event ticket...

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Customer Support FAQs

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Discounts on Events

  • How to get discounts on an Event ticket?

    Here's how, please review screenshot added for a better example. Once an event is being discounted you can check each product page on the booking widget for discounted prices or...

    How to get discounts on an Event ticket?

    Here's how, please review screenshot added for a better example. Once an event is being discounted you can check each product page on the booking widget for discounted prices or...

  • Discounts for travel Industry?

    We do not provide discounts for travel agencies or any profession surrounding the travel industry at this moment but we do provide the best prices please review our price selection...

    Discounts for travel Industry?

    We do not provide discounts for travel agencies or any profession surrounding the travel industry at this moment but we do provide the best prices please review our price selection...

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Refund Policy

  • Can I select refund option at check-out?

    Get a full refund if you select a refundable ticket during checkout and cancel until 23:59 the day before your visit. Each refund or cancellation for an event may vary...

    Can I select refund option at check-out?

    Get a full refund if you select a refundable ticket during checkout and cancel until 23:59 the day before your visit. Each refund or cancellation for an event may vary...

  • Do you provide refunds?

    Not all events/products are refundable. Event Tickets 1) If an event is refundable upon checking out to make your payment you will see the cancellation policy - If your plans...

    Do you provide refunds?

    Not all events/products are refundable. Event Tickets 1) If an event is refundable upon checking out to make your payment you will see the cancellation policy - If your plans...

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Reviews

  • Can I leave an event review?

    Yes, you can leave a review the process of a review on our website is that a customer has to check out on our website then two weeks after your...

    Can I leave an event review?

    Yes, you can leave a review the process of a review on our website is that a customer has to check out on our website then two weeks after your...

  • Why don't I see any reviews on your website?

    All reviews are added to the calendar booking widget in each product page for all events for now because we have a ticketing provider that supplies us with a check-out...

    Why don't I see any reviews on your website?

    All reviews are added to the calendar booking widget in each product page for all events for now because we have a ticketing provider that supplies us with a check-out...

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