Refund, Cancellation, Modification for Things To Do

Refund and cancellation policy may vary

Cancellations may vary depending on the experience, tour, attraction or activities.

Cancellation policy may vary based on merchant or provider of experience, tour attraction or activities.

Cancellation and refund can take effect from a customer selection refundable upon checkout. (If applicable to select)

Cancellations can be up to 24 hours before an experience, non refundable or cancellation not possible. Please bear in mind this depends on the Provider of the tour, merchant or Owner. (We do not own or operate any tours, experiences, attractions or activities).

Please refer to cancellation policy within each experience to see what options are available to each customer based on their chosen adventure.

Cancellations or rescheduling 

If an experience is deemed to be changeable an indication will be shown within the cancellation policy while booking a ticket or pass (cancellation being possible or rescheduling). A full description of the cancellation policy can be reviewed via checkout while completing your booking to set your expectations before you complete the process. You may review all information via check-out on the policies of cancellation, refunding and rescheduling to ensure you have a complete understanding of the policies govern by your experience.

Rescheduling

Please note that rescheduling may not be possible for some experiences we advise to please read each policy, general information, locations, all that is listed for clarity on each experience provided to you for purchase. 

We further advise if any instruction or information is not clear please reach out to us for clarity and we will assist with further information on your query.

While we value your feedback, opinions, and the fact that you have chosen us, please bear in mind and with understanding that each policy are written to guide the business of vacaewithus.com and to serve you with all respect.