I placed an order but did not receive my ticket(s)?
Our ticketing system provider has a rate of 98% success processing ticket rate and all tickets are delivered up to 15 mins but can also be 30 mins if manual processing is required. Each ticket that was purchased by accessing vacaewithus.com can be access via your order confirmation sent by our ticketing provider or an email reflecting the success of your order.
You will also receive an SMS with a link to easily access your tickets via our ticketing system provider. If you haven't received your tickets within one hour of completing your payment, please check both your email account and spam folder for any communications. if you have not received any, please contact vacaewithus.com via our help center or email us at info@vacaewithus.com.